Home Content and Engagement

Content and Engagement

Posts, blogs, articles, and feed management
By Faizan Shaikh
5 articles

Newsfeed and Posts

Status: Available How the newsfeed works, post types, visibility, and the feed layout. Overview The Newsfeed is the central social hub of your TribeCrafter community. It is where members see content updates, interact with posts, and stay engaged with what is happening in the community. The newsfeed is personalized for each member based on their connections, follows, and group memberships. Newsfeed Layout The newsfeed page is divided into three sections: Left Sidebar - Promotion Card -- A configurable card with a headline, description, and call-to-action link. You can enable or disable this from Site Settings. - Quick Navigation -- Links to Events, Blogs, Saved Posts, and Wishlist. - Upgrade to Premium Banner -- Shown to members who are not on the top subscription plan (only visible when your revenue model includes subscriptions). Center Feed The main content area where posts appear in chronological order. Members can scroll through posts, create new content, and interact with existing posts. Right Sidebar - Welcome Checklist -- Guides new members through initial setup steps. - My Courses -- Shows the member's enrolled courses with completion progress. - Upcoming Events -- Displays upcoming community events. Post Types Members can create several types of posts: | Post Type | Description | |-----------|-------------| | Text | A text-only post. | | Image | A post with one or more images, with optional text. | | Video | A video upload (hosted on a video CDN), with optional text. | | Audio | An audio upload, with optional text. | | Document | A file attachment (PDF, doc, etc.), with optional text. | | Poll | An interactive poll that members can vote on. | | GIF | An animated GIF, with optional text. | | Link Preview | A post with a URL that generates a rich preview (title, description, image from the linked page). | The system automatically determines the post type based on what content is attached. Members do not need to manually select a type. Post Visibility Posts have two visibility levels: Public Posts - Visible to anyone who follows the author. - If posted in a public group, visible to all group members. Private Posts - Only visible to the author's connections (friends). - If posted in a private group, visibility is controlled by the group's privacy settings. Group Post Visibility Rules - Posts in private groups are always private, regardless of the author's setting. - Posts in public groups are always public, regardless of the author's setting. - Posts on a member's profile respect the author's chosen visibility setting. What Appears in the Feed Each member's newsfeed is personalized. A post appears in a member's feed if: 1. It is a private post by a connection they also follow. 2. It is a public post by someone they follow. 3. It is a post in a group they are a member of. Posts from blocked members never appear in the feed, in either direction. Link Previews When a member pastes a URL into a post, the system generates a rich preview showing the linked page's title, description, and image. This preview is generated once when the post is created and stored with the post -- it does not update if the linked page changes later. Configurable Sidebar Widgets As an admin, you can configure the left sidebar promotion card through Site Settings: | Setting | Description | |---------|-------------| | Promo widget enabled | Show or hide the promotion card. | | Promo widget title | Bold headline text (e.g., "Products starting at $59"). | | Promo widget description | Supporting text below the title. | | Promo widget CTA text | Call-to-action link text (e.g., "Explore Now"). | | Promo widget CTA URL | Destination URL for the CTA. | | Upgrade CTA headline | Headline for the subscription upgrade card. | | Upgrade CTA subtext | Supporting text for the upgrade card. | | Upgrade CTA button text | Button text for the upgrade card. | Tips - Use the promotion card in the left sidebar to highlight seasonal offers, new content, or community announcements. - The upgrade-to-premium banner is a great conversion tool -- customize its messaging to match your community's value proposition. - Members can filter the feed by post type (images, videos, polls, etc.) to find specific content. - Encourage members to set their post visibility thoughtfully -- public posts reach followers, while private posts are shared only with connections. - The newsfeed uses infinite scroll, loading 10 posts at a time as the member scrolls down. Related - Comments and Reactions - Popular Posts and Feed Ranking - Creating and Managing Groups - Connections and Social Graph

Last updated on Apr 26, 2026

Comments and Reactions

Status: Available How comments, reactions, and mentions work on posts in your community. Overview Comments and reactions are the primary ways members interact with posts in your TribeCrafter community. These interactions drive engagement, foster discussions, and contribute to the popular posts ranking algorithm. Comments How Comments Work Members can comment on any post they can see in the newsfeed or within groups. Comments support the same rich content as posts, including text and mentions. Threaded Replies Comments support threading -- members can reply directly to a specific comment, creating a nested conversation. This helps keep discussions organized when multiple topics are being discussed on the same post. Comment Notifications When someone comments on a post, the post author and other subscribers are notified. Members who interact with a post (by commenting or being mentioned) are automatically subscribed to that post's comment notifications. Comment Subscriptions - The post author is automatically subscribed to comments on their post. - Members can subscribe or unsubscribe from comment notifications on any post. - Subscribed members receive notifications when new comments are added. Comment Moderation Admins and moderators can remove inappropriate comments. When a comment is removed through moderation, the comment author receives a notification that their comment was moderated. Reactions How Reactions Work Members can react to posts and comments using emoji reactions. Reactions are a quick way to express sentiment without writing a full comment. Reaction Counts Each post and comment displays a reaction count and a summary of which reaction types have been used. These counts are updated efficiently in the background to keep the feed performant. Reaction Aggregation in Notifications When multiple members react to the same post or comment within a short time window (about 5 minutes), their reactions are grouped into a single notification. For example, instead of receiving separate notifications for each reaction, the post author sees: "Alex, John, and 3 others reacted to your post." Mentions Members can mention other members in posts and comments by typing @ followed by the member's name. When mentioned: - The mentioned member receives a notification. - The mention appears as a clickable link to the mentioned member's profile. - Search suggestions appear as you type after the @ symbol to help find the right member. Mentions work in both posts and comments. How Interactions Affect the Feed Comments and reactions contribute to the popular posts ranking: | Interaction | Impact on Ranking | |-------------|-------------------| | Comment on a post | High impact -- comments are the strongest engagement signal. | | Reply to a comment | Medium impact -- nested replies show deeper engagement. | | Reaction on a post | Standard impact -- indicates interest. | | Reaction on a comment or reply | Lower impact -- contributes to overall activity. | Posts with more recent interactions rank higher in the "Popular" and "Recent Activity" feed views. See the Popular Posts and Feed Ranking article for more details. Key Settings | Feature | Detail | |---------|--------| | Comment threading | Supported (one level of nesting) | | Reaction aggregation window | 5 minutes | | Mention notifications | Always enabled | | Comment subscription | Automatic for post authors, manual for others | Tips - Encourage members to use comments for meaningful discussions rather than just reactions -- comments have a stronger impact on post visibility. - The reaction aggregation feature prevents notification overload when a post gets many reactions in a short time. - Members can unsubscribe from comment notifications on a post if the discussion becomes too active for them. - Use moderation tools proactively to maintain a positive community atmosphere. Related - Newsfeed and Posts - Popular Posts and Feed Ranking - Notification System

Last updated on Apr 26, 2026

Blog Management

Status: Coming Soon Creating and managing blog posts, categories, access control, and SEO settings. Overview The Blog module is TribeCrafter's content publishing layer. It enables community admins to create blog posts for SEO-driven traffic, thought leadership, and content marketing. Blogs can be free for everyone, restricted to logged-in members, or gated behind paid products and plans as a conversion lever. Creating Blog Posts Blog posts are created through the admin panel. Each post includes: - Title -- The blog post headline. - Content -- The full post body with rich text formatting. - Summary -- Optional preview text used for premium content gates and social sharing. If not provided, the first 200 characters of the content are used. - Featured Image -- The main image for the post, used in listings, social sharing, and the detail page. - Author -- The member credited as the author. - Categories -- One or more categories for content organization and filtering. - Status -- Draft, Published, or Archived. Access Types Each blog post has an access type that controls who can read it: | Access Type | Who Can Read | Use Case | |-------------|-------------|----------| | Public | Anyone, including visitors who are not logged in | SEO content, general articles, community showcase | | Members Only | Any logged-in member | Exclusive content for registered members | | Premium | Members who have purchased a qualifying product or plan | Monetized content, gated articles | How Premium Access Works Premium blog posts are accessed through "blog access groups" -- admin-defined bundles of blog posts. Here is the flow: 1. Admin creates blog access groups and assigns blog posts to them. 2. Admin creates products or plans that include those blog access groups. 3. Members purchase the product or subscribe to the plan. 4. The system grants them access to read the premium blog posts in those groups. Members never see access group names -- they only see the product or plan they are purchasing. Products and plans can also use wildcard access ("All Articles") to grant access to every blog post. What Unauthorized Members See When a member does not have access to a premium blog post, they see: - The first paragraph of the content. - A blurred overlay on the rest of the content. - A call-to-action showing which products or plans they can purchase to unlock the post, or a "Contact admin" message if no products or plans are available. Categories Categories organize blog posts for browsing and filtering. Each category has: - Name -- The display name (e.g., "Technology," "Marketing"). - Value -- A URL-friendly key (e.g., "technology," "marketing"). Must be unique. Members can filter the blog listing by category, and blog posts can belong to multiple categories. Blog Listing Page The blog listing page at /blog provides: - Search -- Free text search across blog titles, categories, and author names. - Category filter -- Multi-select dropdown to filter by categories. - Access level filter -- Filter by All, Free, or Premium. - Sort options -- Newest (default) or Recommended (featured posts first). - Sidebar -- Popular posts (featured blogs) and recently active community members. Blog Detail Page Each blog post has its own page at /blog/slug with: - Full content (or gated preview for unauthorized users). - Author information. - Categories. - Sharing controls (Twitter/X, LinkedIn, WhatsApp, Copy Link). - Related posts from the same categories (up to 4). - Estimated read time. SEO Features The blog module is designed with search engine optimization in mind: - Meta title -- Custom SEO title. Falls back to the blog post title. - Meta description -- Custom SEO description. Falls back to the summary, then to the first 160 characters of content. - Indexing control -- Public and members-only posts are set as indexable by default. Premium posts are set as non-indexable by default. Admins can override this setting. - Slug redirects -- When you change a blog post's URL slug, the old URL automatically redirects to the new one, preserving SEO value. - Open Graph tags -- Automatically generated for social media sharing. - Canonical URLs -- Self-referencing canonical URLs on every blog post. Feed Integration When a blog post is published, it automatically appears in the community newsfeed as a content announcement. This ensures all members discover new blog content through their feed, regardless of whether they follow the author. Key Settings | Setting | Description | |---------|-------------| | Access type | Public, Members Only, or Premium (set per blog post) | | Categories | Used for filtering and organization | | Blog access groups | Admin-defined bundles for monetization | | Is indexable | Controls search engine indexing (auto-set, admin can override) | | Meta title / description | Custom SEO fields with automatic fallbacks | | Featured | Marks blog posts for priority display in listings and sidebars | Tips - Use the "Public" access type for blog posts designed to drive organic search traffic. - Premium blog posts work best as conversion tools -- let visitors see enough to get interested, then prompt them to purchase. - Always add a featured image -- it improves the appearance of blog cards, social shares, and SEO. - Organize your content with clear categories so members can easily find what interests them. - When changing a blog post's URL slug, the redirect is handled automatically -- no manual setup needed. - The summary field is important for premium posts, as it determines what unauthorized readers see before the blur. Related - Setting Up Products - Setting Up Plans - Member Access and Permissions - SEO and Indexing

Last updated on Apr 26, 2026

Articles and Access Groups

Status: Available Managing articles, categories, and access groups for content monetization. Overview Articles in TribeCrafter are long-form content pieces that can be used for education, thought leadership, and community value delivery. Articles support access control through access groups, allowing you to monetize premium written content alongside your courses and groups. Article Access Types Each article has an access type that determines who can read it: - Public -- Readable by anyone, including visitors who are not logged in. Great for SEO and content marketing. - Members Only -- Readable by any logged-in community member. Adds value to free membership. - Premium -- Only accessible to members who have purchased a qualifying product or subscribed to a plan that includes the article's access group. Access Groups Article access groups are admin-defined bundles of articles used for monetization. They work as an intermediary between articles and products or plans. How Access Groups Work 1. Create access groups in the admin panel with descriptive names (e.g., "Marketing Playbook," "Advanced Strategy Guides"). 2. Assign articles to one or more access groups. 3. Add access groups to products or plans as included content. 4. When a member purchases that product or subscribes to that plan, they gain access to all articles in the included access groups. Members never see access group names directly. They only see the product or plan they are purchasing. Wildcard Access Products and plans can also grant "All Articles" access through wildcard scope. This gives the member access to every premium article, including future articles you create. Categories Categories organize articles for browsing and filtering. They are separate from access groups: - Categories are for content organization -- they help members find articles by topic. - Access groups are for monetization -- they control which articles a purchase unlocks. A single article can belong to multiple categories and multiple access groups. Key Settings | Setting | Description | |---------|-------------| | Access type | Public, Members Only, or Premium | | Categories | For content organization and filtering | | Access groups | For bundling articles into purchasable packages | | Featured | Highlights articles on the landing page and listings | | Indexable | Controls whether search engines can index the article | Tips - Use categories for content organization and access groups for monetization -- they serve different purposes and should not be confused. - Keep access group names descriptive for your own reference -- members will not see them. - Use "All Articles" wildcard access on premium subscription plans to automatically include future articles. - Mark your best articles as "featured" to showcase them on the landing page. Related - Blog Management - Setting Up Products - Setting Up Plans - Member Access and Permissions

Last updated on Apr 26, 2026

Popular Posts and Feed Ranking

Status: Coming Soon How the feed algorithm works, what drives popularity, and what admins can influence. Overview TribeCrafter uses an intelligent feed ranking system that helps surface the most engaging content for your community members. Instead of showing only the most recent posts, the system considers engagement signals like comments, reactions, and replies to determine which posts are most valuable to show. Feed Ordering Options Members can choose from three ways to view their feed: Newest Posts are shown in reverse chronological order -- most recent first. This is the simplest view and shows every post as it was created. Recent Activity Posts are sorted by their most recent interaction. A post that received a new comment or reaction will move up in the feed, even if the original post is older. This helps members stay up to date with active discussions. Popular Posts are ranked by a popularity score that combines engagement metrics with time decay. This surfaces the most engaging recent content while allowing older posts to naturally drop in ranking over time. How the Popularity Score Works The popular feed uses a scoring system that considers: Engagement Signals Different types of interactions contribute different amounts to a post's popularity score: | Interaction | Impact | |-------------|--------| | New comment on a post | Highest impact -- comments indicate meaningful engagement. | | Reply to a comment | High impact -- nested replies show deeper conversation. | | Reaction on a post | Standard impact -- quick engagement signal. | | Reaction on a comment or reply | Lower impact -- contributes to overall activity. | Time Decay A post's popularity score gradually decreases over time. This prevents old posts with high historical engagement from permanently dominating the feed. The decay is designed so that a post's score drops to roughly half its value after about 36 hours of no new engagement. New interactions boost the score back up. The Result The combination of engagement scoring and time decay means: - A brand new post with several comments will rank highly. - An older post that suddenly gets new engagement will rise back up. - A post with no recent activity will gradually fade from the top of the feed. - Viral posts with sustained engagement stay visible longer. Popular Posts in Groups Each group has its own popular posts ranking. When viewing a group, members can sort by Popular to see the most engaging content within that specific group. The same scoring and time decay rules apply. Pinned Posts Group admins can pin important posts to the top of the group feed. Pinned posts always appear first, regardless of the popularity ranking. They are separate from the popular algorithm -- pinned posts are not ranked against regular posts. What Admins Can Influence While the popularity algorithm runs automatically, there are several things you can influence as an admin: - Pinned posts -- Pin important announcements or discussions to keep them at the top of group feeds. - Featured content -- Mark courses, groups, events, and blog posts as "featured" to promote them in sidebars and landing pages. - Content quality -- Encourage members to create engaging content that sparks discussion. Posts with thoughtful comments rank higher than posts with only reactions. - Community culture -- Foster a culture of meaningful interaction. The algorithm rewards genuine engagement over passive browsing. Key Details | Aspect | Detail | |--------|--------| | Score decay half-life | Approximately 36 hours | | Strongest engagement signal | Comments on posts | | Pinned post behavior | Always shown first, separate from ranking | | Score update timing | Near real-time (within seconds of engagement) | Tips - Comments are the most valuable engagement signal. Encourage members to comment rather than just react to posts. - The Popular feed view is particularly useful in active communities where members might miss important discussions if only viewing by Newest. - Pinned posts are ideal for ongoing announcements, rules, or resources that should always be visible at the top of a group. - The algorithm is self-correcting -- if engagement data ever gets out of sync, it can be rebuilt from the community's activity history. Related - Newsfeed and Posts - Comments and Reactions - Creating and Managing Groups

Last updated on Apr 26, 2026