Home Start Here: Setup & Go-Live

Start Here: Setup & Go-Live

Understand TribeCrafter and get your community live.
By Faizan Shaikh
7 articles

What is TribeCrafter

Status: Available Get the big picture of what TribeCrafter gives you as a community owner before you start setting things up. TribeCrafter is your own private community space. You get a fully separate site for your community: your members, your content, your branding, your billing. Nothing is shared with other communities running on the platform. How members get in Members sign up with an email and password. There's no "log in with Google" or other social login. After signing up they verify their email, complete a short onboarding (welcome, profile, accept your guidelines), and they're in. The building blocks Your community is made up of a handful of pieces you can mix and match: | Building block | What it's for | | -------------- | ------------------------------------------------------------------------------- | | Newsfeed | The home feed where members post, comment, react, run polls, and share media. | | Groups | Focused spaces for a topic, cohort, or sub-community. Can be public or private. | | Courses | Structured lessons (video, file, text) with progress tracking and certificates. | | Blog | Articles you publish. Each one drops a card into the feed. | | Events | Online or in-person events with RSVP and a calendar file (.ics). | | Chat | Private 1:1 direct messages between members. | You don't have to use all of them. Many communities start with a newsfeed and one group, then add courses or a blog later. How members get access | Building block | What it's for | | ------------------ | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Free | No purchase. When you create a group, course, or blog, you mark it free — members then reach it directly. A community where everything is free needs no products or plans at all | | Products | A one-time payment. The member pays once and keeps what it unlocks — either forever, or for a set period | | Plans | A recurring subscription, monthly or yearly. Access lasts as long as the subscription stays active | How you make money You never put a price tag directly on a course, group, or blog. Instead you create one of two things and choose what it unlocks: - Products: a single one-time payment. - Plans: a recurring subscription (monthly or yearly). Even a completely free community has an "access path" — free content members join directly (a free group, free course, or public blog), with no plan or product needed. How all of this fits together is the single most important concept to understand, and it's covered in its own article below. Where you set all this up You manage everything from your admin panel. Branding, content, products, plans, members, and your settings each have their own screen. The rest of these guides walk you through them one at a time. A new community starts in setup mode. Until you finish the go-live setup, visitors see a simple "Coming Soon" page instead of your community. See Your go-live checklist for the required steps that turn it on. Related - How access & monetization works - Your go-live checklist - Pausing & resuming your community

Last updated on Jul 31, 2026

Setting up your community: the big picture

Status: Available The full setup sequence in order, so you know what to do first and what comes next. A brand-new community does not show your real site yet. Until you finish the required setup, everyone who visits sees a full-screen Setup Required page instead of your landing page or content. This guide walks the whole sequence in order so you know what to do and where each step lives. You're not flipping a switch to go live. Your community becomes live once it passes a readiness checklist. Work through the steps below and you'll clear it. The setup sequence 1. Set your branding Give your community a name and a logo. The name must be 3 to 30 characters, and a logo is required. You can also set your tagline, colors, and favicon here. Do this in Community Settings > Branding & Identity (/admin/content/cs_branding). For the full walkthrough, see Set your branding & theme. 2. Write your welcome message and community guidelines Set a welcome heading and welcome subtext (what new members see when they arrive), and write your community guidelines. Guidelines can't be left empty: an empty value blocks go-live, and it also blocks every new member from finishing onboarding, since accepting the guidelines is a required step for them. Fill them in even if they're short. Do this in Community Settings > Community Content (/admin/content/cs_content). See Welcome message & community guidelines. 3. Publish at least one group Your community needs at least one published group so members have somewhere to land. Create it in Groups (/admin/content/group) and set its Status to Published. 4. Create at least one access option Every community needs at least one published access path — a way members get in. That's a paid plan or product, or free content members can reach directly (a free group, a free course, or a public blog). A fully free community just publishes a free group; it doesn't need a plan or product, and there are no $0 plans or products. Set this up in Plans (/admin/content/plan) or Products (/admin/content/product). To understand the model first, read How access & monetization works. 5. Connect Stripe (only if you charge) You only need Stripe if you sell something. If everything you offer is free, skip this step entirely — free content never touches Stripe. 6. Check the go-live checklist Once the steps above are in place, confirm you've cleared everything on the readiness checklist. See Your go-live checklist for the exact items the system checks before your community goes live. Where each step lives | Step | Screen | |---|---| | Branding (name, logo) | Community Settings > Branding & Identity (/admin/content/cs_branding) | | Welcome message + guidelines | Community Settings > Community Content (/admin/content/cs_content) | | Publish a group | Groups (/admin/content/group) | | Create an access option | Plans (/admin/content/plan) or Products (/admin/content/product) | | Connect Stripe (if charging) | Stripe Connect | Related - Your go-live checklist - Set your branding & theme - Welcome message & community guidelines - How access & monetization works

Last updated on Jul 28, 2026

Your go-live checklist

Status: Available The exact set of things you need in place before your community can go live. A brand-new community does not show its real content yet. Until you finish the required setup, the entire site shows a full-screen Setup Required page to visitors instead of your landing page or any of your community. Completing this checklist is exactly what makes the community go live. Going live isn't a switch you flip. Your community is live once it passes a readiness checklist. Until every item below is in place, your community stays in setup, members can't fully use it, and the Setup Required page is all anyone sees. Once they're all done, it goes live. Most of this work happens in your Community Settings screens (Branding & Identity and Community Content), plus publishing at least one group and one access option. Skip any required item and you stay stuck on the Setup Required page. Work through this list and you're done. The checklist | # | What you need | Where to set it | |---|---|---| | 1 | Community name (3 to 30 characters) | Community Settings > Branding & Identity (/admin/content/cs_branding) | | 2 | Logo | Community Settings > Branding & Identity (/admin/content/cs_branding) | | 3 | At least one published group | Groups (/admin/content/group) | | 4 | At least one published access option (a paid plan or product, or free content — a free group, course, or public blog) | Plans (/admin/content/plan) or Products (/admin/content/product) | | 5 | Welcome heading | Community Settings > Community Content (/admin/content/cs_content) | | 6 | Welcome subtext | Community Settings > Community Content (/admin/content/cs_content) | | 7 | Community guidelines (not empty) | Community Settings > Community Content (/admin/content/cs_content) | | 8 | Stripe connected (only if you sell anything priced above 0) | Stripe Connect | Two things people get wrong Even a free community needs a published access option Step 4 is required no matter what — members need at least one way in. If your community is completely free, that way is a free group (or a free course / public blog); you do not need a plan or product. Publishing no access path at all keeps you stuck on the Setup Required page. Empty community guidelines block you twice Don't leave your community guidelines blank. Empty guidelines block go-live (step 7), and they also block every new member's onboarding. Accepting the guidelines is a required onboarding step, so with no guidelines set, members can't finish joining. Fill them in even if they're short. When you need Stripe (and when you don't) You only need to connect Stripe if you're charging real money, that is, if any plan or product is priced above 0. If everything you offer is free, you don't need Stripe at all, and step 8 doesn't apply to you. For a fully free community, no payment account is involved. See Connect Stripe & get paid when you're ready to charge. Related - How access & monetization works - Pausing & resuming your community - Set your branding & theme - Welcome message & community guidelines - Connect Stripe & get paid

Last updated on Jul 28, 2026

How access & monetization works

Status: Available The one concept to understand before anything else: how you sell access and what your members get. This is the core idea behind TribeCrafter. Once it clicks, everything else (products, plans, groups, courses, blogs) makes sense. Most of the other guides link back here. The one rule: you sell access, not items You never put a price on a course, a group, or a blog directly. Instead, you create a product or a plan, and you choose what that product or plan unlocks. The course or group is the thing your members get; the product or plan is how they get it. There are exactly two ways to sell: 1. One-time products: a single payment A product is bought once. The member pays, and they get the access you attached to it. That access can be: - Lifetime: it never expires. The member keeps it forever. - Time-limited: it lasts for a set period (for example, 3 months), then expires. You set this up in Products (/admin/content/product). 2. Subscription plans: a recurring payment A plan is a subscription billed monthly or yearly. Access lasts as long as the subscription is active. If the member cancels or their payment stops, the access goes away. A member can have one active subscription at a time. If they switch to a different plan, the old subscription ends and the new one takes over. You set this up in Plans (/admin/content/plan). Quick comparison | | One-time product | Subscription plan | |---|---|---| | How it's paid | Once | Recurring (monthly or yearly) | | How long access lasts | Lifetime, or a fixed period | As long as the subscription stays active | | How many at once | A member can hold several | One active subscription per member | | Where you set it up | Products | Plans | Choosing what a product or plan unlocks When you create a product or plan, you decide what content it gives access to. For each content type (groups, courses, blogs) you have two ways to choose: - Everything of a type: unlock all groups, or all courses, or all blogs. This includes anything you add later. - Specific items: pick the exact groups, courses, or blogs to include. You can combine these across types. For example: unlock all courses and one specific group. The override rule: if you choose "everything of a type" for a type, that wins over any specific picks for that same type. So if you set "all courses" and also picked one specific course, the member gets all courses anyway. The two settings combine across types but the "everything" setting always wins within a type. What members get for free, always A lot of your community is free to every signed-up member, no purchase required. This is the always-free baseline: - Signing up and creating their profile - The newsfeed (reading, posting, commenting, reacting, polls) - Following and connecting with other members - Direct messages (1:1 chat) - Browsing free content: free groups, public blogs (in full), and the public details of your courses and groups The entire social layer is always free. Members never pay to interact. What's gated behind a product or plan These are the things a member only gets after buying a product or being on the right plan: - Paid courses: the lessons are locked until the member has access (free courses can be joined directly without buying anything) - Paid groups: a group whose Type is paid, unlocked by attaching it to a product or plan (free groups are open to join directly) - Premium blogs: the full article is shown only to members with access; everyone else sees a short summary A quick note on terms: a group has a Type: free or paid. A free group is open to join directly, with no purchase; a paid group is unlocked by including it in a product or plan. Blogs work the same way: a blog is either public (readable by anyone) or premium (unlocked by bundling it into a product or plan). Related - What is TribeCrafter - Your go-live checklist - Create a one-time product - Create a subscription plan

Last updated on Jul 28, 2026

TribeCrafter plans & pricing

Status: Available What each TribeCrafter plan costs, what it includes, and how the founding offer works. Overview This page covers what you pay TribeCrafter to run your community. It is separate from the products and plans you sell to your own members, which are yours to price however you like. Every plan includes unlimited members and a custom domain, and takes 0% of what you earn. The plans Prices are per community. The annual figures are the monthly equivalent when you pay for a year up front, which works out up to 25% cheaper. | | Monthly | Annual (per month) | Storage | Team seats | |---|---|---|---|---| | Starter | $65 | $49 | 100 GB | 3 | | Growth | $195 | $149 | 500 GB | 10 | | Scale | $389 | $299 | 1 TB | 30 | | Enterprise | Custom | Custom | Custom | Custom | Each plan includes everything in the plan below it. What gets added: - Starter covers everything you need to launch, with video uploads up to 2 GB. - Growth adds member video uploads, download protection, and priority support. It is the plan marked most popular on the pricing page. - Scale adds 1440p video with priority encoding. - Enterprise adds 4K with studio DRM, dedicated infrastructure, and a support SLA. It is priced per deal, so talk to us. Storage covers everything you upload: course videos, images, files, and member uploads. Video is usually what fills it, so size your plan against the library you expect rather than the one you have today. Founding offer The first 30 communities can get Growth-tier features for $99/mo, locked for 24 months, along with hands-on help moving your community over from whatever you are using now. It is capped at those 30 spots, so it closes once they are taken. You apply for it rather than signing up directly. Start from the pricing page and the team will pick it up from there. Free trial and billing Starter, Growth and Scale all include a 14-day free trial, and you can cancel at any time. You can pay monthly or annually. To change plan, cancel, or update your card, see Managing or cancelling your subscription. What "0% transaction fees" means When a member buys a product or subscribes to one of your plans, that money goes directly to your bank account. TribeCrafter does not take a percentage. The only deduction is Stripe's standard processing fee, which Stripe charges for handling the payment. We make money from your subscription to TribeCrafter, not from a share of your sales. There is no platform fee that turns up later once you start earning. Current prices and the full feature comparison are always on the pricing page. If something here does not match it, the pricing page is correct.

Last updated on Jul 27, 2026