Coming Soon

Chat and Messaging

Status: Coming Soon Private one-to-one messaging between community members. Designed and in active development — not yet available in your community. Overview The Chat module brings real-time private one-to-one conversations to your TribeCrafter community. Members can message each other directly alongside the public newsfeed — no purchase, connection, or follow required (any verified, onboarded member can message any other member). The first release focuses on doing 1:1 messaging really well. Group chat and several power features are planned for a later phase (see below). What's in the first release Direct Messages (1:1) - Start a private conversation with any other member. - Send text, images, files, and GIFs, plus shared links with rich previews (the same link previews you see in the newsfeed). - Reply to quote and respond to a specific message. - React to messages with emoji. Staying in sync - Read receipts — see when your message has been seen. - Typing indicators — see when the other person is typing. - Online presence — see who's currently online. - Unread counts — a badge per conversation and a global unread count on the chat icon. Controls - Mute a conversation to silence its notifications. - Block a member — blocked members can't message you. Where to find it - A chat icon in the navigation bar. - A Message button on member profiles. Planned for a later phase These are designed for after the first release and are not in the initial version: - Group chat (multi-person conversations, group name/icon, member management) - Voice messages and camera capture - Forwarding messages to another conversation - Editing and deleting sent messages - @mentions inside chat - In-chat reporting / moderation - Audio and video calls Related - Managing Members - Connections and Social Graph - Notification System

Gamification

Status: Planned Points, badges, levels, and leaderboards to drive engagement. What to Expect The Gamification system will incentivize member participation through: - Points — earned by completing actions (posting, commenting, completing courses) - Badges — awarded for achievements (milestones, special contributions) - Levels — progression tiers based on accumulated points - Leaderboards — rankings to foster healthy competition How It Will Work As an admin, you'll be able to: - Configure which actions earn points and how many - Create custom badges with criteria for automatic awarding - Define level thresholds and names - Display leaderboards on your community pages - Use gamification status in access rules (e.g., "Level 5+ members get access to this group") Current Status This feature is in the design phase. The reward engine and badge system architecture are planned, but development has not yet started. Related - Newsfeed and Posts - Creating Courses - Creating and Managing Groups

CRM and Member Engagement Engine

Status: Planned Contact management, segmentation, and behavior-driven automation. This feature is not yet available. Overview The CRM module will be a behavior-driven engagement engine built into your community. It will help you track member activity, segment your audience, and automate responses to member behavior -- all without leaving the TribeCrafter admin panel. Planned Features Trigger-Action System The CRM will work on a simple trigger-action model. When a member's behavior matches a trigger, the system will automatically perform a configured action. | Trigger Example | Action Example | |----------------|----------------| | Member joins the community | Auto-tag as "New Joiner," add to welcome sequence | | Member has not logged in for 10 days | Flag as "At Risk," send reminder notification or email | | Member completes onboarding | Assign "Engaged" tag, unlock access to a group | | Member posts more than 10 times | Tag as "Top Contributor," eligible for reward | | Admin manually tags member as "Premium" | Move to segment, show exclusive content | | Member reacts to 20+ posts in a week | Highlight in dashboard, notify admin | | Member downgrades plan | Add to retention workflow, send survey | Member Segmentation You will be able to create and manage member segments based on: - Tags (manually assigned or auto-assigned by triggers) - Activity level (active, at risk, power user) - Last login date - Subscription status - Engagement metrics Admin Dashboard The CRM dashboard will provide: - Member list with filters -- Search and filter by tags, activity, last login, and more. - Action center -- Bulk message, assign badges, move members between segments. - Timeline per member -- A complete activity log and key interaction history. - Segment management -- Create, edit, and monitor segments like "New Joiners," "At Risk," "Power Users." Integration with Gamification The CRM and Gamification modules will share the same trigger system. A single member action (e.g., "posted 10 times") can both: - Tag the member in the CRM for admin tracking. - Award points or unlock an achievement in the gamification system. The key difference: CRM is admin-facing (member management), while gamification is member-facing (visible rewards). What the CRM Will Not Do Initially - External marketing tool integrations (e.g., Mailchimp, HubSpot) - Advanced email automation sequences - Export to external CRM systems - Revenue attribution and ROI tracking Related - Gamification - Managing Members - Notification System

CRM

Status: Planned Contact management, pipelines, and member relationship tracking. What to Expect The built-in CRM will help you manage relationships with your community members beyond just content access: - Contact Profiles — enriched member profiles with engagement history, purchase history, and custom fields - Pipelines — visual pipeline boards to track member journeys (lead → trial → paying → champion) - Tags and Segments — organize members by interests, behavior, or custom criteria - Activity Timeline — see every interaction a member has had with your community How It Will Help - Identify your most engaged members for ambassador programs - Track trial-to-paid conversion funnels - Segment members for targeted announcements or offers - Understand member lifecycle and reduce churn Current Status This feature is in the design phase. The data model and pipeline architecture are planned, but development has not yet started. Related - Managing Members - Setting Up Products - Setting Up Plans

Admin Dashboard

Status: Planned Analytics, reporting, and community health metrics for admins. This feature is not yet available. Overview The Admin Dashboard will provide community admins with a centralized view of their community's performance, member engagement, and content metrics. It will help you understand what is working, identify trends, and make data-driven decisions about your community. Planned Features Community Health Metrics The dashboard will display key indicators of your community's overall health: - Active members -- Daily, weekly, and monthly active member counts. - New signups -- Trends in new member registrations over time. - Engagement rate -- Percentage of members who are actively participating (posting, commenting, reacting). - Retention metrics -- How many members return after their first week, month, etc. Content Analytics Understand how your content is performing: - Post activity -- Number of posts, comments, and reactions over time. - Popular content -- Top-performing posts, courses, and groups by engagement. - Content creation trends -- How much new content is being created and by whom. Revenue Metrics Track the financial performance of your community: - Product sales -- Number of purchases per product and total revenue. - Subscription metrics -- Active subscribers, churn rate, renewal success rate. - Revenue trends -- Monthly and yearly revenue breakdowns. Member Management Quick access to member information: - Member overview -- Total members, active vs. inactive, role distribution. - Recent activity -- Latest member signups, purchases, and key actions. - At-risk members -- Members who have not logged in recently. Course and Group Metrics - Course completion rates -- How many enrolled members complete each course. - Group engagement -- Activity levels across different groups. - Event attendance -- Enrollment and attendance rates for events. What the Dashboard Will Not Include Initially - Real-time live dashboards (data will update periodically) - Custom report builder - Export to business intelligence tools - A/B testing tools - Advanced cohort analysis Related - Managing Members - Setting Up Products - Setting Up Plans - Creating Courses

Admin Dashboard and Analytics

Status: Planned Community health metrics, reporting, and insights. What to Expect The Admin Dashboard will provide a comprehensive overview of your community's health: - Member Metrics — active members, new signups, retention rates - Engagement Metrics — posts, comments, reactions over time - Revenue Metrics — MRR, new subscriptions, churn rate, revenue by product/plan - Content Performance — most popular posts, courses, groups - Growth Trends — week-over-week and month-over-month comparisons Planned Reports - Member activity report - Revenue and subscription report - Content engagement report - Course completion report - Group activity report Current Status This feature is in the planning phase. The admin panel PRD is defined, but development has not yet started. Currently, you can view data directly through the content management interface. Related - Managing Members - Orders and Payments - Subscriptions