Setting Up Products
Status: Available How to create products with pricing, access duration, and included content.
Overview
Products are one-time digital purchases that grant members access to specific content in your community. They are one of
two monetization tools in TribeCrafter (the other being subscription plans). Products let you sell individual content
bundles, all-access passes, or targeted content packages.
Creating a Product
In the admin panel, set up each product with the following:
Basic Information
- Name -- The product name displayed to members (max 50 characters).
- Slug -- URL-friendly identifier.
- Description -- A detailed description of what the product includes (max 750 characters).
- Featured Image -- The product thumbnail shown in listings and the detail page.
- Status -- Published, Draft, or Archived. Only published products are visible to members.
- Featured -- Mark as featured to highlight the product on the landing page and listings.
Pricing
- Price -- The full (original) price of the product.
- Sale Price -- An optional discounted price. When set, the original price is shown with a strikethrough and the sale
price is displayed prominently.
All prices are displayed in the currency configured in your Site Settings.
Access Settings
- Lifetime Access -- If enabled, the member keeps access to included content forever.
- Access Duration -- If not lifetime, set the number of days the access is valid (e.g., 90 days, 365 days).
- Repurchasable -- Whether the same member can purchase this product again.
Configuring Included Content
Products grant access to content in two ways:
Specific Content
Add individual items to the product's included contents:
- Courses -- Specific courses that members will be able to enroll in.
- Groups -- Specific groups that members will be able to join.
- Blog Access Groups -- Bundles of blog posts that members will be able to read.
Each included item can have auto-enrollment enabled. When enabled, the member is automatically enrolled in the course or
added to the group upon purchase. When disabled, the member has the permission but must manually enroll or join.
Wildcard Access
Instead of selecting specific items, you can grant blanket access:
- All Courses -- Access to every course, including future courses.
- All Groups -- Access to every group, including future groups.
- All Articles -- Access to every premium blog post, including future posts.
Wildcard access overrides specific content selections for that type. Products with wildcard access display a special
"All-Inclusive Access" indicator to members.
Product Page
The product detail page shows members:
- Product name, description, and featured image.
- Pricing (with strikethrough original price if a sale price is set).
- "What's Included" section -- Lists the courses, groups, and blog content that the product unlocks. Displays up to 4
items per category with pagination for more.
- Purchase CTA.
- An access notice if the member has already purchased the product.
Product Visibility
- Published products are visible to everyone, including visitors who are not logged in.
- No login is required to view product listings or detail pages.
- This public visibility supports marketing and SEO.
What Happens on Purchase
When a member purchases a product:
1. A permission is created for the member, recording the product's access scope and included content.
2. If any included items have auto-enrollment enabled, the member is automatically enrolled in those courses or added
to those groups.
3. The product's order count is updated.
4. The member can now access all included content.
Key Settings
| Setting | Description | |---------|-------------| | Price / Sale Price | Original and discounted pricing | | Lifetime
Access | Permanent access with no expiry | | Access Duration | Number of days access is valid (if not lifetime) | |
Repurchasable | Allow same member to buy again | | Included Contents | Specific courses, groups, and blog access groups
| | Access Scope | Wildcard access (All Courses, All Groups, All Articles) | | Auto-Enrollment | Automatically
enroll/join on purchase | | Featured | Highlight on landing page and listings |
Tips
- Use sale prices strategically for promotions. The strikethrough original price creates a clear sense of value.
- Enable auto-enrollment for the most important courses and groups to give new purchasers immediate access.
- Products with wildcard access are great for premium "all-access" passes. Highlight the "all-inclusive" nature in
your product description.
- Keep your product descriptions clear about what content is included so members know exactly what they are getting.
- There is no limit on the number of products you can create (unlike subscription plans, which are limited to 4
published at a time).
- If a product is already purchased by a member, they see an access notice instead of a purchase button, preventing
confusion.
Related
- Setting Up Plans
- Orders and Payments
- Connecting Stripe
- Member Access and Permissions