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Connect your own domain

Last updated on Nov 05, 2026

Put your community on your own address, like community.yourbrand.com, instead of your tribecrafter.app address.

Your tribecrafter.app address is for setup. Connect your own domain before you invite members: links in your emails and Stripe receipts use it. The tribecrafter.app address keeps working after you connect a domain.

Before you start

  • Only the owner can do this. Other admins can see the page, but the buttons are off.
  • You must be able to sign in where you manage your domain's DNS (for example GoDaddy, Namecheap or Cloudflare).
  • Use a subdomain such as community.yourbrand.com. A root domain such as yourbrand.com works only if your DNS provider supports CNAME flattening (Cloudflare does, GoDaddy doesn't).

Steps

  1. In Studio, go to Settings → Domain.

  2. Under Use your own domain, type the address in Domain and click Continue. Settings → Domain, "Use your own domain"

  3. Sign in where you manage your domain and open its DNS settings.

  4. Add the record (or records) Studio shows. Click Copy next to each value so it matches exactly.

  5. Back in Studio, click Check now. It can take a few minutes, sometimes up to a day.

  6. When it works, you see " is live." The page shows a green Live label and Secure connection (HTTPS) On.

You add Records
A subdomain (community.yourbrand.com) 1 CNAME record
A root domain (yourbrand.com) 2 CNAME records: yourbrand.com and www.yourbrand.com. Members use the www address; the other one sends them there.

The secure certificate renews by itself.

Change or remove your domain

You can have one domain at a time. To use a different one, remove the current one first.

  1. Click Remove domain.
  2. Type the domain to confirm, then click Remove.

After you remove a live domain, people who use that address get an error. Your community stays open at its tribecrafter.app address.

If something goes wrong

Message What to do
"Not connected yet." with a reason Read the reason, fix the record, wait, and click Check now again.
"Use a domain you own." You can't use a tribecrafter.app or tribecrafter.net address.
"Too many tries. Wait a minute, then try again." Wait one minute.

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