Home For members Buying a product

Buying a product

Last updated on Nov 05, 2026

Add a product to your cart, pay once on Stripe, and open the courses, groups and blog posts it unlocks.

A product is a one-time purchase. You pay once. There is no renewal.

Find a product

  1. In the top menu, click Plans, then the Products tab. If your community sells only products, the top menu says Products. Click it.
  2. Each card shows what the product unlocks, the price, and how long access lasts, for example "lifetime" or "30 days".
  3. Open a product to see What's included in the product.

You can also get to a product from a locked group, course or blog post: click Get Access and pick a product.

Add it to your cart

  1. On the product page, click Add to cart. You see "The product has been added to your cart." Product page, price and duration card
  2. The button changes to Go to Cart. The cart icon in the top bar shows the number of items.

Check out

  1. Click the cart icon, or Go to Cart.
  2. Check Your cart. Each line shows what the product unlocks and how long access lasts. Total due today shows what you pay. Your cart page
  3. Click Proceed to secure checkout. Stripe opens in the same tab.
  4. Pay on Stripe. You come back to the community, and the page shows what you unlocked.
  5. Click View your content to open it.

If the payment does not go through, you see "Payment failed". Click Retry Payment to try again, or Go Back.

Change your cart

  • Click the X on a line (Remove from Cart) to take a product out. You see "The product has been deleted successfully from the cart."
  • Click the heart on a line (Move to wishlist) to keep it for later. See What you've unlocked and your wishlist.
  • If one product already includes everything in another, the cart tells you, so you don't pay twice.

Rules and limits

  • The cart holds products only. Plans are bought on their own. See Subscribing to a plan.
  • Access starts as soon as the payment is confirmed. A lifetime product never ends. A product with a set number of days ends after that time.
  • There are no coupon codes.
  • Your receipt and order are in Settings → Order History.

Refunds

Refunds are up to your community. Ask the community team. If they refund:

  • The full amount: the access from that product ends at once.
  • Part of the amount: you keep your access.

Related