Home For members

For members

Help for the people who joined a community.
By Faizan Shaikh
• 20 articles

Blocking someone

Block a member to cut all contact between you, and unblock them later if you change your mind. Before you start You can't block admins or moderators. Block isn't in the menu on their profile. If you have a problem with one of them, use Report on their profile. Block someone 1. Open the member's profile. 2. Click the three dots at the top right of the profile, then Block. A member's profile, three-dots menu open 3. You see "Block [name]?" Click Block. 4. You see "You’ll no longer see or interact with [name]." What blocking does Blocking works both ways. From that moment: - Neither of you can open the other's profile. You don't see each other in Members. - Any follows and connections between you end, both ways. A connection request between you is removed. - Neither of you can send the other a message. Your old conversation stays, but you see "You blocked [name]." with an Unblock link. They see "You can't reply to this conversation." - You don't see each other as online. Unblock someone 1. Open the account menu (your picture, top right) and click Settings. 2. Click Blocked Members. You see everyone you blocked, with the date. 3. Click Unblock next to the member. Settings, Blocked Members 4. You see "Unblock [name]?" Click Unblock. You see "[name] unblocked". You can also click Unblock at the bottom of your old conversation with them. After you unblock Your old follows and connection don't come back. To connect again, click Connect on their profile and wait for them to accept. See Following vs connecting. Related - Following vs connecting - Direct messages - Using the newsfeed

Last updated on Nov 05, 2026

Buying a product

Add a product to your cart, pay once on Stripe, and open the courses, groups and blog posts it unlocks. A product is a one-time purchase. You pay once. There is no renewal. Find a product 1. In the top menu, click Plans, then the Products tab. If your community sells only products, the top menu says Products. Click it. 2. Each card shows what the product unlocks, the price, and how long access lasts, for example "lifetime" or "30 days". 3. Open a product to see What's included in the product. You can also get to a product from a locked group, course or blog post: click Get Access and pick a product. Add it to your cart 1. On the product page, click Add to cart. You see "The product has been added to your cart." Product page, price and duration card 2. The button changes to Go to Cart. The cart icon in the top bar shows the number of items. Check out 1. Click the cart icon, or Go to Cart. 2. Check Your cart. Each line shows what the product unlocks and how long access lasts. Total due today shows what you pay. Your cart page 3. Click Proceed to secure checkout. Stripe opens in the same tab. 4. Pay on Stripe. You come back to the community, and the page shows what you unlocked. 5. Click View your content to open it. If the payment does not go through, you see "Payment failed". Click Retry Payment to try again, or Go Back. Change your cart - Click the X on a line (Remove from Cart) to take a product out. You see "The product has been deleted successfully from the cart." - Click the heart on a line (Move to wishlist) to keep it for later. See What you've unlocked and your wishlist. - If one product already includes everything in another, the cart tells you, so you don't pay twice. Rules and limits - The cart holds products only. Plans are bought on their own. See Subscribing to a plan. - Access starts as soon as the payment is confirmed. A lifetime product never ends. A product with a set number of days ends after that time. - There are no coupon codes. - Your receipt and order are in Settings → Order History. Refunds Refunds are up to your community. Ask the community team. If they refund: - The full amount: the access from that product ends at once. - Part of the amount: you keep your access. Related - Subscribing to a plan - What you've unlocked and your wishlist - Taking a course

Last updated on Nov 05, 2026

Completing onboarding

Finish the 3 short onboarding steps so you can post, comment, react, message and join groups. The first time you sign in, onboarding opens by itself. It has 3 steps: Welcome, Profile and Guidelines. It takes about 2 minutes, and you do it once. Steps 1. On Welcome, read the community's welcome message. Click Let's get started. Onboarding step 1, Welcome 2. On Profile ("Set up your profile"), fill in First name and Last name. The preview at the top shows how other members see you. 3. Add the other details your community asks for. Fields with a * are required. Your community decides if Profile photo and About are required. 4. Click Continue. It stays off until the required fields are filled in. Onboarding step 2, the profile form with Back and Continue 5. On Guidelines, read the Community Guidelines. 6. Tick "I have read and agree to the community guidelines." 7. Click Enter the Community. You land on the News Feed. Onboarding step 3, guidelines ticked Use Back to go to the step before. If you skip it On the Welcome step you can click Skip for now. You can still look around: the newsfeed, members, groups, courses, the blog and events. You can't take part yet. When you try to post, react, comment, join a group or send a message, you see "Setup required" and "Finish Your Onboarding". Click Continue setup to go back to onboarding. The same Continue setup button is in the bar at the top of the page until you finish. After you finish - Your community may add you to some free groups at once. You see them under Your groups on the News Feed. - The Getting started card on the News Feed lists 4 first things to do: Complete your profile, Join a group, Make your first connections and Introduce yourself. Each one gets a tick when you do it. - You can change your profile at any time. See Setting up your profile. If something goes wrong | What you see | What to do | |---|---| | "First name must contain only alphabets" | Use letters and spaces only, no numbers or symbols. | | Continue stays off | Fill in every field with a *. | | Enter the Community stays off | Tick "I have read and agree to the community guidelines." | Related - Joining a community and verifying your email - Setting up your profile - Finding your way around

Last updated on Nov 05, 2026

Direct messages

Send private one-to-one messages to other members, with photos, files, GIFs and reactions. Before you start - Finish onboarding first. See Completing onboarding. - You can message any member. You don't need to follow or connect first. - Your community must have messages turned on. If you don't see Message or the Messages icon, the community turned them off. - You can't message someone if either of you blocked the other. Start a conversation 1. Open the member's profile. If you are connected, click Message. If not, click the three dots, then Message. You can also click Message next to a member on the right of News Feed and Members. A member's profile 2. The conversation opens. Type in "Your message". 3. Press Enter, or click the send arrow. A conversation Find your conversations - Click the speech-bubble icon in the top bar. Messages opens with all your conversations on the left. Use "Search here" to find one. - Or click the Messages button at the bottom right of most pages. A small Chat panel opens, so you can reply without leaving the page. When someone sends you a message, a number shows on the icon until you read it. What you can send The icons next to the message box: - The paperclip (Attach file): photos and documents. - GIF (Pick GIF): pick a GIF. - The smiley: add an emoji. In a conversation - To react, point at a message and click the smiley. Pick one of 5 reactions. - Reply or Copy: point at a message, click the three dots, then Reply or Copy. - The ticks under your message show that it was sent and read. - New messages: a line shows where your unread messages start. The three dots at the top right of a conversation give View Profile, Mute Conversation and Report User. Limits - Conversations are one-to-one. There are no group chats. - You can't edit or delete a message after you send it. Share a post in a message If your community has messages on, you can share a post in a message. Under a post in the newsfeed, click Share, then Chat. Share via Chat opens with a link to the post. Pick up to 5 people from your recent chats and send it. Related - Following vs connecting - Blocking someone - Finding your way around

Last updated on Nov 05, 2026

Finding and RSVPing to events

Find your community's events, register to save your spot, add an event to your calendar and get the meeting link. Events are free for all members. You don't buy a ticket. Find an event 1. In the top menu, click Events. 2. All Events lists every event. My Events lists the events you registered for. 3. Use Mode (online or in person) and Status to filter, and Sort to change the order. Each card shows the date and time, Online or the address, and how many members are going. Times show in your own time zone. Register 1. Open the event. 2. Click Register. You see "You've successfully registered for the event." Event page The box at the top now says YOU'RE IN and "Starts in" with the time left. - Online event: the Meeting link shows on the page after you register. - In-person event: the address shows on the event page and on the card. Add it to your calendar 1. On the event page, click Add to Calendar. 2. Your browser downloads a calendar file (.ics). Open it to add the event to your calendar app. Event page after registering Unregister 1. On the event page, click the arrow next to Add to Calendar (More registration options). 2. Click Unregister from Event. 3. Click Unregister. You see "You have successfully unregistered from the event." You can register again later while the event is still open. After the event, or if it is cancelled - When the event ends, the page says "This event has ended. Thank you for attending." and how many members went. - If the team cancels an event, the page says "This event was cancelled." with the reason. Members who registered also get a notification and an email. Members can't create events. Only the community team can. Related - Your notifications and preferences - Searching the community - Finding your way around

Last updated on Nov 05, 2026

Finding your way around

Learn where everything is in your community: the top menu, search, messages, alerts, your account menu and your settings. The top menu On a laptop, the top menu has: - News Feed: posts from members and groups. See Using the newsfeed. - Members: everyone in the community, your connections, requests, followers and following. - Groups, Courses, Blog, Events: what your community offers. - Plans: only if your community sells plans. News Feed page Your community may turn off Courses, Blog, Events or messages. Then you don't see them. Next to the menu is the search box. Type at least 3 characters ("Enter 3+ characters to search"). Matches show as you type. Press Enter to see all results. On the right of the top bar: - The speech-bubble icon opens Messages, your private conversations. See Direct messages. - The bell opens Alerts. It has 2 tabs: Notifications (activity about you) and Announcements (from the community team). A red number shows how many are unread. - Your picture opens the account menu. The account menu Click your picture at the top right. You see your name, your @username and your role, then: - View my profile - Saved posts: posts you saved from the feed. - Wishlist: items you saved for later. See What you've unlocked, and your wishlist. - Orders & plans: only if your community sells something. - Settings - Log Out Account menu open The News Feed page - On the left: Getting started (your first steps), quick links to Saved, Events, Blog and Wishlist, and Your groups. - In the middle: the box to write a post, then the feed. - On the right: members who are online or were recently active, popular groups and upcoming events. - At the bottom right: the Messages button. It opens a small Chat panel with your conversations, so you can reply without leaving the page. Your settings In the account menu, click Settings. You find: | Section | Pages | |---|---| | ACCOUNT | Edit Profile, Login & Password, Email Address, Notifications, Blocked Members, Privacy | | PURCHASES | Order History | | HELP | Support | Privacy has Download my data and Delete my account. Free and paid Joining the community is free. So are the newsfeed, members, messages and free groups and courses. Some groups, courses and blog posts need a plan or a product your community sells. You don't buy a group or course by itself. On a phone The top menu, Saved, Wishlist, Profile, Settings and Logout are all in the menu button at the top right. The search box is at the top of that menu. The messages icon and the bell stay in the top bar. Phone menu open Related - Using the newsfeed - Direct messages - Searching the community - Your notifications and preferences

Last updated on Nov 05, 2026

Following vs connecting

Follow members to see their public posts, or connect with them so you both see more of each other. The difference | | Follow | Connect | |---|---|---| | Who agrees | Only you. It works at once. | Both of you. The other member must accept. | | What you see in My feed | Their public posts | Their public posts and posts they share with My Connections | | Their About and their lists of connections, followers and following | Hidden | Shown | | Follows | One way | You follow each other | You don't need to follow or connect to send someone a message. Follow someone 1. Open the member's profile (click their name anywhere, or find them in Members). 2. Click the three dots at the top right of the profile, then Follow. 3. You see "You're now following [name]." They get a notification. To stop, click the three dots, then Following ("tap to unfollow"). Click Unfollow to confirm. You see "You’re no longer following [name]." They aren't told. If someone follows you, you see Follow back in the notification and in the three-dots menu on their profile. Connect with someone 1. On the member's profile, click Connect. You can also click Connect on their card in Members. A member's profile 2. You see "You'll be notified once [name] accepts." The button changes to Pending. Sending a request also makes you follow them. Their notification says "[name] sent you a connection request and started following you". To take the request back, click Pending, then Withdraw. You see "Your connection request to [name] has been withdrawn." Accept or decline a request 1. Go to Members → Connection Requests. Received shows requests sent to you. Sent shows yours. 2. Click Accept. You see "You're now connected with [name]." You also start following them. Members, Connection Requests tab To decline, click the arrow next to Accept, then Decline. You see "you've declined [name]'s connection request." You can also click Accept or Reject on the request in the bell. Remove a connection On their profile, click the three dots, then Remove Connection. Click Remove Connection again to confirm. You see "You're no longer connected with [name]." They aren't told. Where to find your lists Members has the tabs My Connections, Connection Requests, Followers and Following. On a profile, click the counts (for example 1 Connections) to see the lists. You can open another member's lists only when you are connected. Related - Blocking someone - Direct messages - Using the newsfeed - Setting up your profile

Last updated on Nov 05, 2026

Joining a community and verifying your email

Create your account with your email and a password, then verify your email so you can sign in. Signing up is free. You don't need to buy anything to join. Steps 1. Open the community and click Sign up at the top right. 2. Under "Join" and the community name, fill in Email, Password and Confirm Password. 3. Click Create account. The button stays off until both passwords match and meet the rules below. Sign-up page with Email, Password and Confirm Password 4. You see "Verify your email" and the address the link was sent to. Verify your email page 5. Open the email and click Verify Email. The link opens the community and signs you in. 6. Finish the short onboarding. See Completing onboarding. Password rules Your password needs all of these: - At least 8 characters - A number (0-9) - A lowercase letter (a-z) - An uppercase letter (A-Z) - At least 1 special character, such as ! @ # $ % If the email doesn't arrive - Check your spam or junk folder. - Check that you typed the address correctly on the sign-up page. - On the "Verify your email" page, wait for the timer ("Resend in" and 2 minutes), then click Resend link. - If you ask for the link too many times, the page asks you to wait. Try again later. If something goes wrong | What you see | What to do | |---|---| | "User with this email already exists" | You already have an account. Click Log in instead. If you forgot your password, click Forgot Password on the log-in page. | | "Incorrect email and password combination" when you log in before you verify | Your email isn't verified yet. Open the verification email and click Verify Email first. | | The Sign up button is missing, or the sign-up page sends you to log in | This community signs you in through its own website. On the Log in page, click the "Continue with" button. If you don't see it, ask the community team. | Good to know - Some communities let you sign in with the account you have on their own website. Then you also see a "Continue with" button above the form. - After you verify, sign in on the Log in page with the same email and password. Related - Completing onboarding - Setting up your profile - Resetting your password and account basics

Last updated on Nov 05, 2026

Joining and leaving groups

Find a group, join a free one in one click, get into a paid one, and leave a group when you no longer want it. Groups are smaller spaces inside your community. Each group has its own Feed, Members, Media and Resources. Find a group 1. In the top menu, click Groups. 2. All Groups lists every group you can see. My Groups lists the groups you are in. 3. Use Access to filter, and Sort to change the order. Groups page, My Groups and All Groups tabs Each card shows Free or Premium, and Public or Private: | Label | What it means | |---|---| | Free, Public | Anyone in the community can join. | | Premium, Private | You need a plan or a product that includes this group. | Join a free group 1. Open the group. 2. Click Join for free. You see "You’ve successfully joined the group!" Free group page The button changes to Joined. You can now post in the group's Feed. Some free groups add you by themselves when you finish onboarding. You find them under My Groups. Get into a paid group 1. Open the group. The button says Get Access. 2. Click Get Access. A window lists the plans and products that include the group. 3. Pick one. A product goes to your cart. A plan starts a subscription, and it replaces any plan you have now. See Buying a product and Subscribing to a plan. If your access to a paid group ends, the button says Renew Access. Leave a group 1. Open the group. 2. Click Joined, then click Leave Group. Joined menu open on a group page 3. In "Leave Group ?", click Leave. You see "You’ve successfully left the group". You no longer see the group's activity. You can join a free group again at any time. What members can't do - Members can't create or edit groups. Only the community team can. - There are no group invites. You join yourself, or the team adds you. If something goes wrong - "Setup required" when you click a button: finish onboarding first. Click Continue setup. - Contact Admin instead of a join button: a group admin suspended your access. Click it to write to the community team. Related - Using the newsfeed - Buying a product - Subscribing to a plan - What you've unlocked and your wishlist

Last updated on Nov 05, 2026

Managing or cancelling your subscription

Upgrade, downgrade or switch billing, update your card, or cancel, and know what happens to your access. Upgrade, downgrade or switch billing 1. In the top menu, click Plans. 2. Your plan's card shows Manage Subscription. The other cards show Upgrade to … or Downgrade to …. 3. To change how often you pay, pick Monthly or Annually at the top. Your plan's card then shows Switch to Monthly or Switch to Yearly. What each change does: | Change | When it happens | What you pay | |---|---|---| | Upgrade | At once. The new plan unlocks right away. | The new price for a period that starts today, less a credit for what you did not use of your old plan. Due today on the confirm page shows the amount. | | Downgrade | At your next renewal. Until then you keep your plan and all it includes. | Nothing today. The lower price starts at the renewal. | | Switch to Yearly | At once, like an upgrade. | The yearly price for a year that starts today, less a credit for the unused part of your month. Due today on the confirm page shows the amount. | | Switch to Monthly | At your next renewal, like a downgrade. | Nothing today. The monthly price starts at the renewal. | To upgrade or switch to yearly, check Confirm your upgrade and click Upgrade to … on Stripe. To downgrade or switch to monthly, check Confirm your downgrade and click Schedule downgrade to …. To undo a scheduled downgrade, open Plans and click Downgrade scheduled on the plan card, then Cancel scheduled downgrade. You can do this any time before the renewal date. Update your card, see invoices, or cancel 1. Click Manage Subscription. It is on your plan's card in Plans, and at the top of Settings → Order History. Plans page 2. A secure Stripe page opens. There you update your card, see your invoices, or cancel your plan. 3. When you are done, go back to the community. When you cancel - Your plan does not renew. You keep your access until the end of the period you paid for. - When the period ends, the access from the plan ends, and you get an email. - If you also have a product that gives the same content, you keep that access. - To come back, choose a plan again in Plans. Refunds Refunds are up to your community. Ask the community team. If they refund the full amount of a payment, the access from your plan ends at once and the plan is cancelled. If they refund part of a payment, you keep your access. Related - Subscribing to a plan - What you've unlocked and your wishlist - Resetting your password and account basics

Last updated on Nov 05, 2026

Reading blogs and premium posts

Read free blog posts in full, and see how a premium post opens once you have access. Find a post 1. In the top menu, click Blog. 2. All Blog lists every post. My Blog lists the posts you can read now. 3. Use Categories and Pricing to filter, and Sort to change the order. Each card shows Free or Premium. A free post has a Read Now button. Blog page Free posts Free posts are open to everyone, even people who are not signed in. The post says Free to read. Premium posts A premium post shows Premium · access required and only its summary. - If you are not signed in, you see "Login or Sign Up to Unlock the full blog". Click Login or Register. - If you are signed in, you see "Unlock the full blog". Click Get Access to see the plans and products that include the post. Premium post seen signed out: summary, then the unlock box with Login and Register A post is never sold on its own. It comes with a plan or a product. See Buying a product and Subscribing to a plan. When you have access, the post opens in full. A badge shows how long your access lasts, for example "Lifetime access" or "You have access to this blog until" a date. On a post - Share the post on X, LinkedIn or WhatsApp, or click Copy link. - Report this blog if a post breaks the community guidelines. - Read next and More from the Blog suggest other posts. Blog posts have no comments. Members can't write blog posts. Only the community team can. Related - What you've unlocked and your wishlist - Subscribing to a plan - Searching the community

Last updated on Nov 05, 2026

Resetting your password and account basics

Reset a forgotten password, change your password or email, and get help with your account. Reset a forgotten password 1. On the community's Log in page, click Forgot Password. Log in page 2. Enter the email you signed up with and click Send reset link. 3. You see Check your inbox. The link in the email works for 30 minutes. Check your inbox page after asking for a reset link 4. Open the email and click the link. 5. On Set a new password, type your new password twice and click Update Password. 6. You go back to Log in. Sign in with the new password. No email? Check your spam folder. On Check your inbox, wait until the "Resend in" timer ends, then click Resend email. For your safety, the page looks the same even if no account uses that email. Password rules - At least 8 characters, and at most 128 - An uppercase letter (A-Z) and a lowercase letter (a-z) - A number (0-9) - A special character, for example ! @ # $ % Change your password while signed in 1. Open the account menu (your initials or photo, top right) and click Settings. 2. Click Login & Password. 3. Fill in New password and Confirm new password, then click Update password. You stay signed in on this device. Change your email 1. In Settings, click Email Address. You see your current email. 2. Fill in New email address and Confirm new email, then click Change email. 3. Open the email sent to the new address and confirm it. Get help In Settings, under HELP, click Support. Fill in Subject, Category and Description, then click Submit. Your message goes to the community team. If something goes wrong - "That doesn't look like an email address": check the email for typos. - "Resend limit reached": you asked for too many reset emails. Wait 15 minutes. A link you already got still works for 30 minutes. - The link does not work: it is older than 30 minutes or was already used. Ask for a new one. Related - Joining a community and verifying your email - Setting up your profile - Your notifications and preferences

Last updated on Nov 05, 2026

Setting up your profile

Change your name, photos, bio and personal details, and see who can see each part of your profile. You fill in your profile during onboarding. You can change it at any time after that. Steps 1. Open the account menu (your picture, top right) and click View my profile. 2. Click Edit Profile. Your profile page 3. Change what you need: - Change cover: the wide picture at the top. - The camera icon on your photo: your profile photo. - Basic information: First name and Last name. - Personal information: Date of birth, Gender and Location. - About: a short bio. 4. Click Save changes. You see "Your profile changes have been saved". Edit Profile window Rules and limits | Field | Rule | |---|---| | First name, Last name | Required. 2 to 20 characters, letters and spaces only. | | About | Up to 1,000 characters. If you write one here, at least 10 characters. Your community may make it required. | | Profile photo, Cover photo | PNG or JPEG, up to 10 MB. Cover: 25:4, for example 1250 × 200 px. Your community may make the profile photo required. | | Date of birth | Can't be in the future. | | Username, Email ID | Shown with a lock. You can't change them here. | | Membership role | "set by community admins". Only the community team can change it. | To change your email, go to the account menu, click Settings, then Email Address. Who sees what | Part of your profile | Who sees it | |---|---| | Name, photos, role, and your counts of connections, followers and following | Every signed-in member | | About | You and your connections | | Your lists of connections, followers and following | You and your connections | | Email, and everything under Personal information | Only you ("Only visible to you") | See Following vs connecting for how to connect. Good to know If you never picked a gender, Gender shows Male when you open Edit Profile. Change it before you click Save changes if that isn't right. If something goes wrong | What you see | What to do | |---|---| | "First name must contain only alphabets" | Remove numbers and symbols. | | "Bio must be at least 10 characters" | Write a longer bio, or clear the field. | | "Profile image is required" | Your community needs a profile photo. Add one. | On a phone Tap the menu button at the top right, then Profile. Then tap Edit Profile. Related - Completing onboarding - Following vs connecting - Finding your way around

Last updated on Nov 05, 2026

Subscribing to a plan

Pick a plan, pay on Stripe, and get the courses, groups and blog posts it includes for as long as you stay subscribed. A plan is a subscription. It renews every month or every year until you cancel. Your community itself is free to join: plans add premium content on top. Choose a plan 1. In the top menu, click Plans. 2. Pick Monthly or Annually at the top. Annual plans can cost less. 3. Read each plan card: the price, what it unlocks, and its benefits. Click Learn more for the full list. 4. Click the plan's button, for example Choose Silver or Start with Gold. Plans page You can also start from a locked group, course or blog post: click Get Access and pick a plan. Confirm and pay 1. On Confirm your subscription, check the plan, Due today, and the date and price of the next payment. Confirm your subscription page 2. Click Continue to secure checkout. Stripe opens in the same tab. 3. Pay on Stripe. You come back to the community, and your plan is active. To go back without paying, click Back to plans. Rules and limits - You can have one plan at a time. A new plan replaces the one you have. - Your access lasts while the plan is active. - Plans are not added to the cart. The cart is for products only. - There are no free plans and no coupon codes. - Each payment shows in Settings → Order History. If the community retires your plan The team can close a plan to new members. If you are already subscribed, it keeps renewing as usual. If the team archives a plan, it stops renewing. You keep access until your next renewal date. You get a notice before then (7 days before for a monthly plan, 30 days for a yearly plan). Pick another plan to keep your access. Refunds Refunds are up to your community. Ask the community team. If they refund: - The full amount of a payment: the access from your plan ends at once, and your plan is cancelled. - Part of a payment: you keep your access. Related - Managing or cancelling your subscription - Buying a product - What you've unlocked and your wishlist

Last updated on Nov 05, 2026

Taking a course

Enroll in a course, work through its lessons, follow your progress and get your certificate. Find a course 1. In the top menu, click Courses. 2. All Courses lists every course. My Courses lists the courses you are enrolled in. 3. Use Status, Pricing and Access to filter, and Sort to change the order. Each card shows Free or Premium and the number of lessons. Enroll Open the course. The button on the right depends on the course: | Button | What it means | |---|---| | Get for free | A free course. Click it to enroll. | | Enroll | Your plan or product already includes the course. Click it to enroll. | | Get access | A paid course. Click it to see the plans and products that include it. | 1. Click Get for free (or Enroll). You see "You now have access to this course." Free course page 2. The button changes to Start Learning. Click it to open the first lesson. You can't buy a course on its own. Paid courses come with a plan or a product. See Buying a product and Subscribing to a plan. Work through the lessons A lesson can be a video or an article. Lessons marked FREE PREVIEW open even before you enroll. 1. Read or watch the lesson. 2. Click Mark as Complete. You see "Lesson marked as complete successfully." The button changes to Completed. Lesson page 3. Click NEXT UP to go to the next lesson, or PREVIOUS to go back. The Course content panel shows your progress, for example "1 of 3 lessons complete", and a percentage. On the course page, the button changes to Continue Learning after your first lesson. Get your certificate When you complete all lessons, the course page shows Course completed and "Your certificate is ready". 1. Open the course. 2. Click Get Certificate. You get a PDF of your certificate. Course page after all lessons Rules and limits - A free course gives you lifetime access. - With a paid course, your access lasts as long as the plan or product that gives it. When it ends, the button says Renew Access. Your progress is kept. - Members can't create courses. Only the community team can. Related - What you've unlocked and your wishlist - Buying a product - Subscribing to a plan

Last updated on Nov 05, 2026

Using the newsfeed

Write posts and polls, react, comment, save and share, and choose which posts you see. Open News Feed in the top menu. You need to finish onboarding before you can post, react or comment. Global feed and My feed | Tab | What it shows | |---|---| | Global feed | Every public post in the community, plus posts in your groups. | | My feed | Posts from your connections, public posts from people you follow, your own posts, and posts in your groups. | Under the tabs: - "Search here" finds posts in the feed. - Type of posts shows only Media, Documents, Events or Polls. Reset shows all again. - Sort orders the feed by New, Recent Activity or Most Popular. Write a post 1. Click "Share what's in your mind..." at the top of the feed. Create Post opens. 2. Under your name, click Public to choose who can see the post, then click Save: - Public: "Visible to anyone, on or off this site". - My Connections: "Visible only to your connections". - Post in Group: "Visible to members of a group". Pick one of your groups. Create Post window 3. Write your text. The counter shows how many of the 5,000 characters you used. 4. To add more, use the icons at the bottom: Media (photos or a video), Document, GIF or Poll. The smiley adds an emoji. 5. To mention someone, type @ and the start of their name, then pick them from the list. They get a notification. 6. Click Post. You see "Post successfully added." Add a poll 1. In Create Post, click the Poll icon. Insert a Poll opens. 2. Type the Question (up to 255 characters). 3. Fill in the Options. You need at least 2. Click Add Option for more, up to 6. Each option is up to 100 characters. 4. To close the poll at a set time, tick Set an end date and pick the Date & Time. 5. Click Save, then Post. Insert a Poll with 6 options Members vote by clicking an option. Results show as percentages, with the number of votes. React, comment, save and share Each post has 4 buttons under it: - Like: click for a quick like. Point at it to pick one of 5 reactions: Like, Love, Celebrate, Funny or Insightful. The 5 reactions above a post - Comment: the post opens with its comments. Type in "Write a comment...", then press Enter. A comment can have up to 2,000 characters. Over that, you see "Comment must be within 2000 characters". Click Reply under a comment to answer it. - Share: copy the post's link, or share it to WhatsApp, Facebook, Messenger, Telegram or X. If your community has messages on, you can also share it to Chat. - Save: keeps the post for later. Find it in the account menu under Saved posts. Your own posts Click the three dots at the top right of your post: - Edit post: change your post, then click Save. - End poll: on a poll, stop the voting. This can't be undone. The poll then shows "This poll is closed!" - Delete post: remove it for good. Confirm with Delete. You see "Your post has been deleted successfully". On someone else's post, the three dots give Report this post and Mute Notifications. Related - Following vs connecting - Direct messages - Finding your way around - Your notifications and preferences

Last updated on Nov 05, 2026

What you've unlocked and your wishlist

See what your products and plan give you, check your orders, and keep a wishlist of things you may want later. See what you can open The My tabs list what you have: | Where | Tab | |---|---| | Groups | My Groups | | Courses | My Courses | | Blog | My Blog | | Events | My Events | On a group, course or blog post you have access to, a line tells you how long it lasts. For example: - On a course: "You have access for a lifetime" or "Enrolled · lifetime access" (it does not end), "You have access until" a date, or "Expires in" a number of days. - On a blog post: "Lifetime access", "You have access to this blog until" a date, or "Expires in" a number of days. - On a group: "Your access to this group expires in" a number of days "and won't auto-renew." - "Auto-renews" and a date: the access comes with your plan. A product page shows You own this · lifetime or Owned · until a date. When access ends, you see Renew Access or Buy again. Some products can be bought once only. Then the page says so. Your orders In the account menu (your initials or photo, top right), click Orders & plans. You can also open Settings and, under PURCHASES, click Order History. Settings, Order History selected under PURCHASES Each row shows the ORDER ID, the TYPE (plan or product), the PURCHASE DATE, the STATUS, the AMOUNT PAID and the INVOICE. Filter by Purchase Date, Type and Payment Status. Each plan renewal is its own row. Your wishlist Add to it: - On a course page, click Wishlist. Course page - On a group, event or product page, click the heart. - On a product card or a blog post card, click the heart. - In your cart, click the heart on a product (Move to wishlist). Open it: click Wishlist in the account menu, or in the left column of the News Feed. It has tabs for Products, Groups, Courses, Blogs and Events. Wishlist page with the Courses tab open Remove from it: click Wishlist (or the heart) again. If the team takes a product off sale or cancels an event, it leaves your wishlist by itself. Related - Buying a product - Subscribing to a plan - Managing or cancelling your subscription

Last updated on Nov 05, 2026

Your notifications and preferences

See your notifications, mark them read, and choose which emails you get. Open your notifications 1. Click the bell in the top bar. A red number shows how many are unread. Top bar 2. The list has 2 tabs: Notifications and Announcements. Use All or Unread to filter. 3. Click a notification to open what it is about, for example the post someone commented on. When the list is long, click See all at the bottom to open the full Alerts page. New notifications arrive while you are on the page. You don't need to refresh. What you get notified about - Comments and replies on your posts and comments - Reactions to your posts and comments - Mentions in posts and comments - Connection requests, and accepted requests - New followers - Being added to a group - Updates in a course you take - A post or comment of yours that was reported - Announcements from the community team. See Announcements you'll see. Some notifications have a button in the list. You can Accept or Reject a connection request, or Follow back a new follower, without leaving the list. Mark as read - One at a time: click the notification, or point at it and click the tick (Mark as read). - All at once: click Mark all as read. Choose your emails 1. Open the account menu (your initials or photo, top right) and click Settings. 2. Click Notifications. 3. Turn the switches on or off. Each change saves at once, and you see "Your email preferences have been updated." Settings, Notifications page | Switch | What it does | |---|---| | Email notifications | The main switch for optional emails. Off also stops the activity digest. | | Activity digest | A "what you missed" email when you have been away: unread replies and messages, upcoming events and news from your groups. | | Account & security | Sign-in alerts, password changes, email confirmations and purchase receipts. Always on. You can't turn it off. | These switches change emails only. Notifications in the community always show. Related - Announcements you'll see - Following vs connecting - Finding and RSVPing to events

Last updated on Nov 05, 2026