Resetting your password & account basics
Status: Available How to reset your password, resend a verification email, and get help with your account.
This covers the basics of getting into your account and what to do when something isn't working.
Logging in
You log in with your email and password. That's the only way in. There's no option to log in with Google, Facebook, or
any other social account, so use the email address and password you set when you signed up.
Resetting your password
If you've forgotten your password or want to change it, use the password reset option on the login screen. Enter your
email and you'll get a message with a link to set a new password. Follow the link, choose a new password, and you're
back in.
Resending your verification email
When you first sign up, you have to verify your email before you can log in. If that verification email didn't arrive,
or it's been a while and the link expired, you can request a new one. Check your spam folder first, then resend the
verification email and use the fresh link.
Still stuck? Contact support
If you can't get in or something with your account isn't right, reach out to your community's support. They can help
with account issues that you can't fix from the login screen yourself.
Related
- Your notifications & preferences
- Searching the community
- Announcements you'll see