Home For Members: Getting Started

For Members: Getting Started

Sign up, onboard, and find your way around.
By Faizan Shaikh
• 4 articles

Joining a community & verifying your email

Status: Available Create your account with an email and password, verify your email, and get logged in for the first time. Joining a community takes a couple of minutes: sign up with your email, then verify it before you log in. Here's exactly how it works and what to do if the verification email doesn't show up. Sign up with email and password You create your account with an email address and a password. That's the only way to sign up. There's no "continue with Google" or other social login, so you won't see those buttons. Anyone can sign up on their own. You don't need an invite or approval to create an account. Verify your email before you log in After you sign up, we send a verification email to the address you used. Open it and click the verification link. You can't log in until you've verified your email. Until you click the link, your account stays unverified and the sign-in screen won't let you through. Once you've verified, you can log in normally. If the email doesn't arrive If the verification email isn't in your inbox after a minute or two: - Check your spam or junk folder. Automated emails sometimes land there. - Resend it. You can request a new verification email from the sign-in screen. - Confirm the address. Make sure you signed up with the email you're checking, with no typos. If you ever forget your password later, you can reset it from the same sign-in screen. What's next Once you're verified and logged in, you'll go through a short onboarding before you can post or take part. You can still look around the community while you finish it. Related - Completing onboarding - Setting up your profile - Finding your way around

Last updated on Jun 26, 2026

Completing onboarding

Status: Available Finish the short onboarding after signing up so you can post, comment, and join in. Right after you log in for the first time, you'll be walked through a short onboarding. It's three quick steps, and you only do it once. The three steps 1. Welcome. A short intro screen that greets you and shows the community's welcome message. 2. Set up your profile. You add your first and last name, a profile photo, and a short bio. These are required to continue. 3. Accept the community guidelines. You read the community's guidelines and check the box to accept them. You can browse before you finish Onboarding controls taking part, not looking around. Before you finish it, you can still explore the community: the newsfeed, public groups, courses, events, and the landing page. What you can't do yet is interact. Posting, commenting, reacting, messaging, and joining groups are all unlocked once you complete onboarding. So if you can read things but the post or comment buttons don't seem to work, the usual reason is that onboarding isn't finished. Go back through the three steps and complete them. No plan to pick here Onboarding doesn't ask you to choose a plan or pay for anything. Joining and the whole social side of the community are free. If something needs a purchase or subscription, that's a separate step you'd take later, not part of these screens. Related - Joining a community & verifying your email - Setting up your profile - Finding your way around

Last updated on Jun 26, 2026

Finding your way around

Status: Available A quick tour of the main areas of your community and what's free for everyone versus what needs a purchase. Once you're in, here's a friendly tour of the main areas so you know where everything lives. The newsfeed The newsfeed is the heart of the community. It's where members share posts and you can react, comment, and join the conversation. You can sort the feed by newest, recent activity, or what's popular. Posts can include text, images, polls, and @mentions of other members, and you can save a post to come back to it later. Groups Groups are spaces for focused discussion. You can join public groups freely. Some groups are private or premium and open up once you have the right purchase or plan. You join and take part in groups, but creating or editing groups is handled by the community's admins. Courses Courses let you learn at your own pace. Free courses you can enroll in directly. Paid courses unlock when you buy a product or subscribe to a plan. Lessons can be video, text, or files, your progress is tracked as you go, and you may earn a certificate when you finish. Events You can browse the community's events and RSVP with a yes. You can also add an event to your own calendar. Events are created by the community's admins, so you'll see them rather than make them. Messages Messages are private one-to-one conversations with other members. You can send text, images, files, and GIFs, react to messages, and see read receipts, typing, and who's online. Anyone can message anyone unless someone has been blocked. There's no group chat, and once you send a message you can't edit or delete it. Search The search bar finds posts, members, groups, courses, events, blog posts, products, and plans. You'll only see results you're allowed to access. Search doesn't look inside individual lessons, chat messages, or blog comments. Notifications The notifications bell shows you things as they happen: mentions, replies, reactions, new connections and followers, group updates, course updates, and event reminders. Some notifications may also reach you by email. In Settings → Notifications you control email delivery (a master email switch plus an activity-digest email); in-app notifications always show in the bell. Your community's admins can also post announcements, which show up in your alerts. You mark them all read together. What's free and what needs a purchase Most of the community is free for everyone: - Signing up and setting up your profile - The newsfeed: posting, commenting, reacting, and polls - Following and connecting with members - Direct messages - Public groups - Public blog posts, read in full - Browsing courses, events, products, and plans Some things need a purchase or subscription to unlock: - Paid courses, bought through a product or plan - Private or premium groups, opened up by a product or plan - Premium blog posts, which show a short preview until you have access You never buy a course, group, or blog on its own. You buy a one-time product or subscribe to a plan, and that unlocks whatever it includes. A one-time product gives you access that's either permanent or lasts a set time. A subscription gives you access while it's active, and you can have one active subscription at a time. Related - Completing onboarding - Setting up your profile - Joining a community & verifying your email

Last updated on Jul 23, 2026